Returns & Exchanges

At Rustic Bakery, we take pride in the freshness and quality of our artisanal treats. If your order arrives damaged or does not meet our high standards, please contact us within 14 days of receipt for a replacement or refund.

Return Process

• 1.
  Contact Our Team

  Email our customer support team with your order number and a brief description of the issue regarding your baked goods.

• 2.
  Provide Documentation

  Please include clear photos of the packaging and the product if you received items that were damaged during transit.

• 3.
  Review Process

  Our quality assurance team will review your request within 2 business days to determine the best resolution for your specific case.

• 4.
  Receive Resolution

  Once approved, we will immediately initiate a replacement shipment or issue a full refund to your original payment method.